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Tricerat 3000x1000

Tricerat Print Management Solutions

Tricerat is the goto solution for solving your remote printing issues in any remote desktop solution. If you are running Terminal Server, Citrix Workspace, VMware Workspace One, Azure Virtual Desktop you should look into ScrewDrivers.

ScrewDrivers Essentials - The Core for printing over RDP, ICA or PCoIP

As the name implies this is the entry level product which covers the traditional printing to client printers, aka traditional ScrewDrivers. The product includes a server and client component and allows for printing from your session host over your connection protocol (RDP, ICA or PCoIP).

From version 7 this also includes the universal scanning product previously named Simplify Scanning, which solves your remote scanning driver problems.

SD Endpoint and Scanning

The above picture shows the architecture of the product with a printer/scanner configured and the connection to the session agent where the universal printer/scanner is built at login.

Features of ScrewDrivers Essentials

This is a very powerful entry product, if you need to print to locally configured printers from a session running over RDP, ICA or PCoIP this is most likely a good choice. With the release of v7 client printing is also supported to Linux devices (open RDP).

To get started you will only need a client and the remote server, so no extra infrastructure is required.

By installing the server side and client component on your remote server and client you are good to go. When you login to your remote session the server component will detect that the client is installed. The client will then send the different printer properties available on the locally installed driver and the server side universal driver will build the printer(s) based on this information. This will give you printers in your session with a similar name to the one locally installed, with all the printer settings you are used to see locally.

Benefits of ScrewDrivers Essentials

  • No more printer driver testing, support any printer of your choice.
  • TMF format ensures proper output as it is a page description language that was built from the ground to cater for printing needs.
  • Print job streaming allows for faster print outs, printing will start when first page has been transferred.
  • Print job compression allows for printing over slow connections.
  • Font embedding ensures correct output.
  • No additional firewalls etc is needed as print job is sent within virtual channels inside of the communication protocol of choice.
  • Clients for Windows, Linux and MacOSX are available.
  • Supports any remote desktop platform using RDP, ICA or PCoIP. This is very good if you are running a mix of remote desktop platforms. It also means that you can run different versions of ie Citrix as the universal printing is not tied to the product client version.
  • Speeds up your login time as there are only 1 driver to be loaded at the session side, so the driver is in fact loaded already at login and the settings are transferred in milliseconds.
  • Allows for custom printer naming, that gives a printer a static name. For example the printer could be named "office printer user 1"

    This is a common requirement with applications that saves printer names as part of the application configuration.

  • Flexible default printer settings to match any requirement.
  • Allow for different default printer in session than locally, very useful if you have users that only use certain apps in the remote environment.
  • Automatic Client Updates
  • Works with Windows Virtual Desktop Remote Desktop Client (you will need Enterprise version to support the wvd web client)

ScrewDrivers Pro - Simplifes Printing for remote work platforms as well as traditional clients 

Product Description:

ScrewDrivers Essentials solves the client based printing challenges mentioned above, and removes the frustration for your users to not be able to print. As the TS/Citrix architectures evolved a very common solution to solve the printing challenge was to install print servers instead. The essence in this solution was that it was easier to control and test a print driver in the print server than it was to test a driver that was installed on a PC. A admin would also be able to have the same OS and driver model on both print and Citrix server and this looked like a solution.

The problem with this approach was that it was very hard to test a printer driver as most commonly the problems were most often not related to one driver by itself but the combination on the drivers you have installed. This led to random recurring problems when new print drivers were introduced to the environment. To work around this it became common to have brand specific print servers, so you would have 1 print server for HP drivers, 1 for Canon etc. This worked until you ran into a driver that was not compatible with a different driver from the same brand. Then you had to add an additional print server (This was when VM sprawl was a common discussion in the industry).

With ScrewDrivers Pro you will have all the benefits of the essentials product and in addition also support for ScrewDrivers Print Servers and ScrewDrivers Direct.

For those familiar with the v6 version ScrewDrivers Pro is the equivalent of Simplify Printing and Simplify Driver Management. Lets take a closer look at what this is.

ScrewDrivers Pro requires a SQL database to store its configuration, the database is small and a SQLExpress database server will be sufficient unless you have a SQL server already.

ScrewDrivers Print Server

With ScrewDrivers Pro you will have the ability to use your standard print server to print from your session to any printer on that server. To do this you will install the ScrewDrivers Print Server on your print server, and import the printers from the print server to the ScrewDrivers database. Once you have done the import, you can use the unviersal printer driver to print to any of the printers present on the print server.

There are no changes to the print queues so no need to install additional print servers or additional queues.

There is also no limit in how many print servers you can have in a environment.

SD Print Server Printing

Above is a architecture overview of how this print path works, as you can see a application would print from the user session to the print server and out to the printer. The print job would not pass the client itself, so there is no need for the client plugin to be installed unless you need the features of ScrewDrivers Essentials.

ScrewDrivers Direct - Manage native printer assignments

ScrewDrivers Direct is the new v7 name for Simplify Driver Management available in v6. This product allows you to import and assign native printer queues/drivers for your users.

This is very useful if you have a need to use a native driver for a specific use case, then you can manage these printers from the same interface as well. 

SD Direct

A other use case for this would be to manage your PC/MacOSX client printers, the admin would be able to assign a local printer queue with port and native driver configuration for the client without the need of group policy or print server queues. If the user then connects to a Remore Access Solution the printers could be added into the remote session using the universal driver.

Giving the admin total control of printing for both client and server side, using 1 print management solution.

For example you would be able to assign a printer to a network range for a remote office, so that a travelling laptop user would be assigned a printer based on where they are working at the given time.

So when would I select ScrewDrivers Pro instead of ScrewDrivers Essentials?

Client OS

Traditionally you had to have a Windows OS to use the client print path with Tricerat, with v7 you can use Windows, Linux and MaxOSX for client printing path so this is not so much of an issue. 

Granular Configuration

With the use of the SQL database and ScrewDrivers Administration application you are able to configure the product in much more detail.

In ScrewDrivers Essentials you have 1 server side configuration that applies to all users connecting to the session server.

With ScrewDrivers Pro you can assign all specific settings to Active Directory Users, Groups, Computers and Organizational Unit. In addition to this you can also assign it to a IP-adress, IP-range, Computer Name (with wildcards) etc. And you can also combine this as you like.

Printer Naming

With all parts of ScrewDrivers you have the possibility to configure printer naming for your users printers. The standard setting is to have a dynamic printer name, where the name is made up of different parts such as the printer name, the user name and the session ID.

For applications that need the printer name to be consistent between your users sessions, you can configure ScrewDrivers Essentials to use a printer naming scheme of "printer name" "client name". This would give the printer the same name at each login from that particular client. If the user login from a other client, the name would not match what the application expect.

If you have applications that requires static printers names to be used between sessions, regareless of where you connect from then print server print path is the way to go.

You can very easily setup printer naming in a way so that the name will not change for a user between sessions, for example the printer could be named "printer name - printserver - user". This helps for applications that save printer names per user.

Sometimes you have applications that require the name to be the same for all users, and this is also possible using the print server session settings and enabling "Use one shared virtual printer for each print server printer". This allows users to share the printer queue for a print server printer, as it would work with a regular windows print server print queue. 

Network Speed / Print Job Compression

As a user prints from an application ScrewDrivers will compress the print job data at the session agent and decompress it on the client or print server agent. Sending uncompressed print job data over a network connection is not always your best choice, if you are concerned about network speed you should consider using client printing or deploy a print server in remote sites.

What can ScrewDrivers do for me if I only use a HTML5 client VDI solution?

ScrewDrivers also offer a TCP/IP Client that can allow for printing outside of the virtual channel infrastructure, this allows for printing from any device.

SD TCP IP Client

The above image shows an example where end users reside on client without ScrewDrivers client but printers are stilled mapped and added to user sessions.

SD Mobile Printing

If you are in need of printing from your mobile device, ScrewDrivers Enterprise comes with apps for this as well.

Can ScrewDrivers also support scanning?

The answer to this is Yes we can, ScrewDrivers also have a way of virtulizing the scanning driver within your remote server.

SD Endpoint and Scanning-1

 

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