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Release Notes - 6.10: Mobile Printing!

Mobile Printing Is Now In Our Most Popular Product


Tricerat has been dedicated to printing for over 20 years, and by harnessing that expertise, we continue to improve and expand upon our product lineup. We've been working on perfecting our mobile printing technology since before our customers were even convinced they would need it. After supporting it for years as a singular solution, we've taken the next step to include it on our most popular product. The reality is BYOD isn’t new, but companies haven’t been able to catch up to mobile from  a management standpoint. Tricerat is now changing the game by bundling mobile printing directly into our most popular product, Simplify Printing.


The core mobile printing functionality included and supported is:

  • Android printing to print server printers from any app that supports printing
  • iOS printing to print server printers from any app that supports the “share” action

Administrators can now manage their organization's mobile printing needs right in the Simplify Console, streamlining their workflow. This is truly enterprise print management for the modern, digital workspace.


Other Improvements in 6.10

While mobile printing makes up the bulk of this release, there are a few other capabilities and improvements that have been added. These updates improve the integration of Tricerat software into your existing techology stack, as well as coming in handy during normal print/printer management.

We now offer command line refresh of print server agents as the start of a new API/CLI interface. This functionality will be expanded with more capabilities in version 7.

Internet Printing Protocol (IPP) port scan printer discovery is now available for our Simplify Driver Management solution.


Read more at the Tricerat Blog


10ZiG Thin Clients are now secmaker Net iD certified for Citrix and VMware


10ZiG Thin Client and Zero Clients are now certified for pre and post session authentication with secmaker Net iD. 


10ZiG NOS™ Series Zero Clients for Citrix  

The NOS™ Series Zero Clients for Citrix are designed to seamlessly interface with and support Citrix, leveraging the mobility
and flexibility benefts of applications and desktop virtualization offered by Citrix Virtual Desktops & Apps. As a long-standing
partner in the Citrix Ready program, 10ZiG constantly strives to maintain its outstanding reputation for Citrix support. 10ZiG
maintains a dedicated Citrix Ready team, which constantly monitors for new Citrix product releases and product upgrades.
Each Citrix release and upgrade is evaluated for any impact to 10ZiG products, and any necessary supporting changes are
made quickly, assuring that 10ZiG customers continue to enjoy flawless service from their Citrix solutions

Product Data Sheet


10ZiG NOS™ Series Zero Clients for VMware

The 10ZiG NOS™ Series Zero Clients are built and optimized specifically for VMware® Horizon. The NOS™ Series devices are designed to provide a high quality user experience across virtualized desktops and published applications tailored to the Horizon platform and the Blast Extreme, PCoIP and RDP protocols. The NOS™ Series Client lineup provides a choice of hardware options fit for task-workers through the most demanding power-users and offers support for features such as SSL, Smart Card, SSO, RTAV, Skype for Business and more. The NOS™ Series Zero Clients for VMware are also Imprivata® Certified.

Product Data Sheet


About Secmaker

SecMaker is a trusted supplier of security solutions based on certificates and PKI. 

Our Net iD product family protects and safeguards information, systems and data traffic for more than one million users. SecMaker has attained over 20 years a collection of unique, cutting-edge skills in IT security, authentication and PKI.

Find out more here


WAN-Optimized Replication

Altaro VM Backup v8 introduces WAN-Optimized Replication functionality, that enables users to be back up and running in minimal time should disaster strike by switching to a replicated virtual machine (VM) that is running offsite. This is available in the Unlimited Plus edition of the product.

  • WAN-Optimized Replication permits a business to make an ongoing copy of its virtual machines (VMs) to a remote site and to switch to that copy with immediacy should anything go wrong with the live VMs, such as damage due to hurricanes, fires and flooding.
  • This dramatically reduces the recovery time objective (RTO), that is, the maximum duration of time that virtual machines and applications running on them can be down after a failure occurs.
  • This is currently available for Hyper-V and will soon be available for VMware.
  • Only available with Unlimited Plus edition
Support for Windows Server 2019


Offsite server management

You can now completely manage and monitor your offsite servers through the CMC:

  • You may already use the CMC, Altaro VM Backup and the Altaro Offsite Server (AOS) to host one or more offsite servers at your data centre or on a public cloud and point your customer's Altaro VM Backup installations to back up to it.
  • You can now easily link multiple AOS Servers to the CMC, and simply choose which customers' VMs should back up to them. All configuration and management is handled automatically by the CMC.
Storage reports

You can now access reports on backup health and storage usage, if you provide your customers with backup storage on your servers.

  • Monthly storage usage reports by customer.
  • CSV reports and an API to enable integration with your billing system are also provided.
Continuous Data Protection

With Altaro VM Backup 7.6 users can switch from running daily backups to a continuous data protection model with improved Recovery Point Objective (RPO). When CDP is enabled, VMs can be backed up as frequently as every 5 minutes or the maximum frequency permitted by the backup location and environment. This ensures that in a data loss scenario only a few minutes of data would be lost.

  • Only available with Unlimited Plus edition
GFS Archival

By default, old Backup Versions are retained for 14 days only. Alternatively, instead of deleting all old versions, GFS Archival can be enabled to keep Weekly, Monthly and Yearly Backups outside of the Retention Policy.

  • Only available with Unlimited & Unlimited Plus edition
Altaro VM Backup 7.5 adds Offsite Copies to the user's own Azure Storage Account.

Until now Altaro VM Backup took a second backup copy to a local disk, network path or an Altaro Offsite Server. By adding support for Microsoft Azure Cloud Storage Accounts, users can simply enter their account details and have their Offsite Copies stored in Azure. Altaro VM Backup 7.5 with Backup to Azure:

  • Uses Azure Block Blob storage which is the most cost effective Azure storage option
  • Supports Altaro's compression, encryption and deduplication features
  • Restores from Azure to a different Altaro VM Backup installations
  • Only available with Unlimited Plus edition
Backup Health Monitor

The Backup Health Monitor runs in the background and detects any integrity issues with your backup data due to disk issues. If issues are found the Monitor will attempt to resolve the issues automatically by backing up the affected data again during the next backup. Any issues detected which weren’t automatically resolved are reported in the Altaro VM Backup Management Console showing which Virtual Machine Backup Versions cannot be restored.

Support for vSphere 6.5

Altaro VM Backup now supports the latest version of vSphere. This also includes support for vCenter 6.5.

Increased Backup Concurrency per Managed Host

Altaro VM Backup now supports up to 4 concurrent backups and 1 concurrent Offsite Copy for each Managed Host. This results in better performance and shorter backup time windows.

Configure Backup Settings Templates using CMC

This new version introduces configuration of Backup Settings and Locations using the CMC.

  • Add / Remove Backup Locations and Offsite Copy Locations.
  • Assign VMs to Backup Locations / Offsite Copy Locations.
  • Set default Locations to which new VMs are automatically assigned.
  • Create Backup Setting templates and assign them to different Customers, Hosts or VMs at once.
  • Use Backup Setting templates to configure Backup Schedules, Retention Policies and advanced settings such as use encryption, use deduplication.
Best deduplication in the industry - Augmented Inline Deduplication

Altaro VM Backup with Augmented Inline deduplication improves backup and restore speed. It's the best depulication in the industry, creating the smallest backup size. Augmented Inline deduplication runs across all backup jobs, no need to group VMs together (no use of post processing).

  • Much lower storage requirements. Creates the smallest backup size compared to other backup vendors
  • Faster backups (less data to transfer)
  • Efficiency increases as more VM backups are added. Huge savings on storage!
Support for Windows Server 2016

Altaro VM Backup can now backup Virtual Machines hosted on Windows Server 2016.

Boot from Backup

Instantly boot any VM version from the backup location without affecting backup integrity. The VM may optionally be restored in the background while booted without losing any changes.

  • When a VM goes down, boot a Virtual Machine directly from your Backup Location in seconds, allowing users to continue to access it right away
  • In the background the VM Backup is restored back to the Hypervisor as well as any new changes made to the booted VM
  • Once all changes are recovered, simply switch over to the recovered VM. This minimizes Downtime to a simple VM reboot at the end of the Recovery process, instead of having to wait for the entire VM to restore.
Faster compression algorithms

We are now using compression algorithms that leverage processors' multithreading and arithmetic abilities to give a boost to the backup speed and drastically lowers the CPU requirements of the backup process.

A brand new look for the Altaro Backup Server

Best tool around making it easier for you to manage offsite backups.

Installation notes:

Will upgrade over any previous release



- A number of changes to increase performance and robustness for CCD. Internal ID# 1685, #1965, #1973, #1845, #1828, 1958

- A number of changes were made to improve security. Internal ID# 1821, #1811, #1822, #1805, #1804, #1808, #1812

- Incorrect Log Entry WindowsSearchModule did not start. Internal ID# 1920

- Teams configuration added to ADMX. Internal ID# 1878

- Added Retry on Disk Open when creating a new VHD. Internal ID# 1919

- Changes made to preserve HKLM\Software\FSLogix\Logging key during uninstall / install. Internal ID# 1871

- Change made to delete a new VHD if it is not successfully created through format. Internal ID# 1918

- Added functionality to replace windows shell with Frxshell (which only allows the user to log off) if there is an error attaching the VHD. This prevents a user from reverting to a local profile resulting in potential loss of data. Internal ID# 1949, #1378

- Correct issue with Blue Screen when .Frx file is removed from Rules directory. Internal ID #1801

- Resolved an issue where a user logoff would never occur when using Cloud Cache, and losing a connection to a file store. Internal ID# 1855

- Improved behavior when an attempt is made to mount a VHD and the volume is offline. Internal ID #1840

- GPO added to add WriteCacheDirectory. Internal ID# 1957

- Corrected an issue where IPs, reported through ICA, were incorrect. Internal ID# 1429

- Corrected an issue where Retry Count could be ignored. Internal ID# 1879

- Resolved an issue where users would be incorrectly blocked when PreventLoginWithFailure is set. Internal ID# 1984

- ADMX entry added for IncludeOutlookPersonalization. Internal ID# 1884

- A "Profile Logoff" event was added to the event log. Internal ID# 2014

- An issue was resolved which could cause Single User Search to not work. This issue was introduced in the 2.9.5 release. Internal ID# 2013

- ADMX Template updated to resolve an issue with Volume re-attach retry count. Internal ID# 1400

- ReportingURL registry key was removed from the default installation. Internal ID# 1896

- Resolved issue where, under rare circumstances and extreme (unlikely) load, logon could become unresponsive. This has not been reported in actual production use. Internal ID# 1693

- Added UseShortNameCacheFallback to frxdrvvt. Opt Out value turn ff changes made for #1693 above.

- Corrected an issue where Last write access time is updated incorrectly when OneDrive 'hydrates' a file. Internal ID# 1995

- Resolved an issue where CCD may not complete logon if Profile Type is set to 3. Internal ID# 2029

- Default for LockedRetryCount changed to 12 for both Profile Container and ODFC. Internal ID# 1983

- Optional functionality added to automatically remove previous OST files from VHD if a new OST files is created. Internal ID# 1758

- Resolved an issue where a VHD over 4GB may become corrupt when using CCD. Internal ID# 1960

- Product functionality changed so that default behavior is now the same as DisableRegistryLocalRedirect = 1 previously. Internal ID# 1976

- 2017 C++ redistribuatable components are now distributed and required



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OneDrive for Business and FSLogix best practices


Microsoft OneDrive is one of the most popular products in the Microsoft Office 365 offering. As such, there are lots of customers that want to use OneDrive in their hosted digital workspace. Popular platforms to enable these hosted digital workspaces are Citrix ( XenApp / XenDesktop ), Microsoft RDS, VMware Horizon View, Amazon Workspaces, etc.


Due to OneDrive’s dependence on a local cache, the full version of OneDrive that synchronizes files from the cloud to the users’ desktops requires a persistent desktop. As with other applications that depend on a cache, OneDrive does not perform well in non-persistent desktop environments because the cache would have to be downloaded each time a user logged in. Placing the cache on a network share is impractical, and can result in extremely poor performance not just as desktops, but also on the network and file server. Plus, since OneDrive can also sync data stored in SharePoint, the impact on usability is even greater.

Microsoft’s only viable option for affected users/desktops is the online experience of OneDrive – meaning that the customer has to use a browser to access their files. This user experience is very different from when the OneDrive for Business is installed locally on physical PCs, laptops, Surface devices, or persistent VDI desktops. Unfortunately that means users either have to download/upload their files each time they use them, or they have to use the browser versions of Office applications, which increases the difference in user experience between persistent and non-persistent platforms.

FSLogix allows customers to offer the same OneDrive for Business experience on their non-persistent digital workspace as they would on their persistent desktops such as physical PCs, laptops or Surface devices – without any compromise in the user experience or OneDrive for Business or SharePoint functionality.


Read the full article here

New Release: FSLogix Apps 2.9 (2.9.6755.61370)

This is a GENERAL release

Applies to:
All supported Windows OS versions (Windows 7 and later, Server and Client 32 and 64 bit)

Installation notes:
Will upgrade over any previous release.

- Full support for Files On Demand feature of OneDrive
- Now redirect the OneDrive temporary cache location (C:\OneDriveTemp) into the Profile and O365 VHD container.
- Fixed an issue where the user logoff would hang
- FSLogix Service (frxsvc.exe) crash fix
- Fix issue where the EULA would keep prompting with OneNote
- Fixed Java redirection when a proxy pack or deployJava.js is used
- Fixed "Full VHD(X) Allocation" setting in ADMX/ADML files

deviceTRUST 18.1 released

We are very proud and excited to release our new deviceTRUST version 18.1. This release includes many new features and capabilities that give our customers even more ways to increase and simplify their context-based security and user experience. 

More and more companies are planning to use cloud providers for the provision of a Desktop-as-a-Service. For this reason deviceTRUST now supports Amazon WorkSpaces with all product features and functions. This gives today’s customers the future security for tomorrow's technologies.

Our deviceTRUST Client for Windows has been significantly simplified and can now be installed for the user via a download link with just a few clicks. In addition, the client now includes an auto-update function that can be controlled centrally by corporate policy. This does not require any further user interaction. 

The transmission of device properties within the deviceTRUST protocol is now additionally encrypted end-to-end to further increase data security, providing an additional layer on top of the security provided by the underlying remoting protocols.

Contextual Group Policies within the virtual session can be set based on the context of the endpoint. For example, the screen saver settings within the virtual session can be defined based on the settings of the screen saver on the endpoint on Logon, Reconnect and during session runtime.

More detailed information can be found on our website.

This is a GENERAL release

Applies to:
All supported Windows OS versions (Windows 7 and later, Server and Client 32 and 64 bit)

Installation notes:
Will upgrade over any previous release.

• Attempting to use FSLogix Single-User Search Roaming (Type 1) with Citrix Application Layering results in an error. This issue occurs because Citrix Application Layering does not allow renaming of certain files and folders. FSLogix changed their agent to not require renaming of any folders or files in order for Search Roaming to work.
• An issue with first time OneDrive installation has been resolved. The issue occurred when OneDrive was installed for the first time, and OneDrive syncing began. The FSLogix agent would not redirect the OneDrive files to the VHD/X container until the user logged off and then back on again. The FSLogix agent has been enhanced to detect that OneDrive is being installed, and now immediately begins redirecting the OneDrive files to the VHD/X.
• Improved handling of index corruption when using multi-user search roaming
• Fixed an issue where Office Activation would sometimes fail when using FSLogix Office 365 Containers

This is a LONG TERM SERVICE (LTS) release

Applies to:

All supported Windows OS versions (Windows 7 and later, Server and Client 32 and 64 bit)

Installation notes:
Will upgrade over any previous release.

• Attempting to use FSLogix Single-User Search Roaming (Type 1) with Citrix Application Layering results in an error. This issue occurs because Citrix Application Layering does not allow renaming of certain files and folders. FSLogix changed their agent to not require renaming of any folders or files in order for Search Roaming to work.
• Improved handling of index corruption when using multi-user search roaming
• Fixed an issue where Office Activation would sometimes fail when using FSLogix Office 365 Containers

FSLogix Policy for Long Term Service Release (LTSR) 3/9/2018

FSLogix provides a Long-Term Service Release (LTSR) for customers who desire:

· Guaranteed release cycles

· Field tested functionality

· Release timelines providing significant IT Staging time

FSLogix will release an LTSR no more than 12 months following the previous LTSR. All LTSRs will be supported for 18 months. This release cadence will allow organizations up to 6 months to stage and validate a release if desired.

LTSRs will be updated with defect and/or security fixes that are deemed critical. Customers in good standing, utilizing the LTSR, will be entitled to critical LTSR updates for the products that they are licensed for.

FSLogix LTSRs will be identified with a version ID ending in LTSR, e.g. 1.111.111.LTSR

LTSRs must be used in their entirety, all products and components associated with the LTSR must be installed and may not be mixed with newer or older products or components.

When Long Term Service Releases, or similar, are available for underlying or associated technologies, FSLogix assumes that those releases are being utilized in association with the FSLogix LTSR.

For any questions concerning FSLogix LTSR Policy, please contact your Account Representative.


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